Apartment: What if I have a problem with the apartment?
Arrival: How do I collect the keys to my apartment?
Arrival: If I am arriving late at night, how do I collect my keys?
Arrival: What if my mobile phone isn't working in France?
Arrival: What if I can't find the apartment?
Cars: Where can I park in resort and how much will it cost?
Cars: Will I need snow chains?
Child Care: Are There any British qualified Nannies in resort?
Lift Passes: Where do I buy my lift passes from?
Money: Where can I change/draw out money?
Nightlife: Are there any clubs or late night bars?
Nightlife: Where can I go for Après-Ski?
Services: Are there any left luggage facilities in Les 2 Alpes?
Services: Is there a big supermarket in Les Deux Alpes?
Services: Is there a Laundrette in Les 2 Alpes?
Services: What hours are the shops open?
Services: Where can I check my emails?
Ski Area: What times do the lifts open and close?
Ski Area: What is Les Deux Alpes like, I have never been before?
Ski Area: Are there any Avalanche Safety talks in English?
Ski Area: I am not skiing/boarding. What else can I do in resort?
Ski School: When do group lessons run?
Travel: How can I get to and from Les Deux Alpes?
Travel: How do I get around Les Deux Alpes?
Travel: Where do I buy tickets for the Local Bus to Grenoble and Alpe D'Huez?
Water: Can I drink the water in Les Deux Alpes?
Weather: What will the weather be like when I am there?
Q - What if I have a problem with the apartment? BACK TO TOP
A. I will be available between 9am and 8pm on my mobile number +33 629 336 593 throughout your stay in the case of any difficulties with the apartment. Out of hours, for emergency calls only, messages can be left on my mobile number and/or my home number +33 476 806 447. Please see Arrival Instructions for any further information.
Q - Apartment: How do I collect the keys to my apartment? BACK TO TOP
A. Before leaving home, do not forget to print out Arrival Instructions. This document gives you all the necessary information and most importantly my contact number to call me when you are on route.
Q - Arrival: If I am arriving late at night, how do I collect my keys? BACK TO TOP
A. When registering your stay on this website you will be asked your arrival time. If your arrival is out of hours I will contact you with details of key collection so there will be absolutely no confusion. If for some reason you do not hear back from me, please make sure to contact me before your departure. There is nothing worse than arriving somewhere in the snow at 2am without anywhere to stay!!!
Q - Arrival: What if my mobile phone isn't working in France? BACK TO TOP
A. If on arrival in resort you are experiencing mobile phone difficulties, you can go directly to the European Ski School and they will telephone me on your behalf. Alternatively, if it is late at night you can go to the Tourist Information Office at the start of town or Smokey Joe's. You can use a public pay phone, however these require the purchase of a telephone card from the Press/Tabac, they do not accept coins.
Q - Arrival: What if I can't find the apartment? BACK TO TOP
A. If you are having difficulties finding the apartment, please text me asap to let me know. I can then meet you outside the European Ski School which may be easier to find for you.
Q - Cars: Where can I park in resort and how much will it cost? BACK TO TOP
A. Street parking is fairly available and free everywhere in Les 2 Alpes plus there are no time restrictions. Some apartments offer off street private parking within the rental.
Q - Cars: Will I need snow chains? BACK TO TOP
A. It is law in France that you carry snow chains in your car if you are coming to the mountains. Don't be fooled into thinking that because it may be late or early in the season chains won't be necessary, as these are the times when we can get our biggest dumps of snow. Even if the forecast is for fine weather during your stay, forecasters are more often than not wrong, and there are 10 steep hairpin bends to negotiate if you do not have chains.
Q - Child Care: Are there any British qualified Nannies in resort? BACK TO TOP
A. Snow Angel Nannies Ltd: All nannies are British, qualified, CRB checked and have valid first aid qualifications and will care for your children in your own resort accommodation. Available on a daily or weekly basis. For further information visit www.snowangelnannies.co.uk.
Q - Lift Passes: Where do I buy my lift passes from? BACK TO TOP
A. Lift passes can be purchased from three locations, next to the 3 Tourist Information Offices in town. Please see the Station Map for exact locations.
Q - Money: Where can I change/draw out money? BACK TO TOP
A. You can change money at any of the 6 banks in Les Deux Alpes or at either of the two Post Offices. There are also 7 ATM's where you can withdraw cash from (marked with a 'CB' on the Station Map)
Q - Nightlife: Are there any clubs or late night bars? BACK TO TOP
A. Generally all of the English folk go to Smithy's Bar and Tavern (Rue du Calrou) after about 10pm of a night time. Depending on how your night is going, when Smithys closes at 2am you can go next door to the 'Avalanche' which is open until 4am. There is also the Cafe Brazilian, Rhumerie and Cafe Mia which are also quite popular late night destinations. Please see map of Restaurants and Bars for locations.
Q - Nightlife: Where can I go for Après-Ski BACK TO TOP
A. There are many bars in Les Deux Alpes where you can indulge in a wee beverage after skiing. Some of the more popular ones are the Cafe Brazilian which has promised to have live music every night in 2008/2009, The polar Bear Bar (Hors Blanc), The Boardroom Bar or Le Pub Windsor. Please see map of Restaurants and Bars for locations.
Q - Services: Are there any left luggage facilities in Les 2 Alpes? BACK TO TOP
A. Baggage Storage is available at 2 Alpes Voyages for all guests of Les Deux Alpes. 2 Alpes Voyages is located on the Rue des Sages, near to the Jandri express, just down from the Quicksilver Shop. Please see Station Map for location. Tel 04 76 79 75 17. Opening Hours 8.30 – 12pm, 2pm-6.30pm.
Q - Services: Is there a big supermarket in Les Deux Alpes? BACK TO TOP
A. There are several smaller Casino supermarkets in Les Deux Alpes plus one large Marche U located opposite the Mont de Lans Post Office in the centre of town.
Q - Services: Is there a Laundrette in Les 2 Alpes? BACK TO TOP
A. La Buanderie (self-service; also dry cleaning, linen rental and carpet shampooer rental) - 11 Rue des Sagnes
Le Diablotin (not self-service; linen is washed, dried and folded for you) - Rue des Vikings
Mister Clean (self-service; washing powder and money machines available) - 37 Avenue de la Muzelle
Q - Services: What hours are the shops open? BACK TO TOP
A. During the summer and winter seasons, majority of shops are open 7 days a week. Generally shops open from 8.30am/10am, closing for lunch between 12pm and 3pm, then open until 7/8pm. Banks and Post Office usually close earlier at 5pm and are only open Monday to Friday. The March U Supermarket is open from 8am until 8pm 7 days.
Q - Services: Where can I check my emails? BACK TO TOP
A. There are many place you can check your emails using either WiFi or desktop computer- Slide Planet, The Red Frog, Smokey Joes, Cyber Cafe and the Secret Bar just to name a few.
Q - Ski Area: What times do the lifts open and close? BACK TO TOP
A. During the Winter Season lifts are open from 9/9.30am and close progressively down the mountain from 4pm to 5.30pm.
During the Summer season, the lifts to the Glacier are open from 7.15am to 1.30pm, with other VTT and pedestrian lifts open from 9.30am until 6/7pm.
Q - Ski Area: What is Les Deux Alpes like, I have never been before. BACK TO TOP
A. These two sites can provide loads of further information on Les Deux Alpes for your information.
www.les2alpesnet.com or www.les2alpes.com
Q - Ski Area: Are there any Avalanche Safety talks in English? BACK TO TOP
A. Every Wednesday evening at the Maison de la Montagne, the resort puts on an Avalanche talk in English for those of you who are interested in off-piste. This is something I highly recommend attending if skiing off-piste is your thing. There are so many unnecessary deaths in the Alpes every year due to people venturing off without knowing what safety precautions should be taken first.
Q - Ski Area: I am not skiing/boarding. What else can I do in resort? BACK TO TOP
A. There are many other activities which you can enjoy whilst in resort if skiing is not your thing. There are lots of shops to wonder around, 2 heated swimming pools, ten pin bowling, a cinema, beauty salons and spas, tanking and massage centres, snow shoeing, quad biking, museums and galleries, ice caves and glacier tours from the comfort of a heated snow mobile.
Q - Ski School: When do group lessons run? BACK TO TOP
A. Ski Schools Group Lessons generally start on a Sunday morning. Private ski lessons can start on which ever day you like. Please see the European Ski School for further information.
Q - Travel: How can I get to and from Les Deux Alpes? BACK TO TOP
A. For further information on how to get to and from Les Deux Alpes, please see the Getting There page on this website.
Q - Travel: How do I get around Les Deux Alpes? BACK TO TOP
A. Les 2 Alpes offers a free shuttle service that circulates the resort every 10 minutes. It runs from 8am to 8pm daily 7 days a week.
Q - Travel: Where do I buy tickets for the Local Bus to Grenoble and Alpe D'Huez? BACK TO TOP
A. The local VFD office sells all your tickets for the local bus. Please see the Station Map for its location within the resort. Timetable information and online booking links can be found on the Getting There page on this site.
Q - Water: Can I drink the water in Les Deux Alpes? BACK TO TOP
A. Yes, the water is perfectly safe to drink in Les Deux Alpes.
Q - Weather: What will the weather be like when I am there? BACK TO TOP
A. Please see the below links for current images and weather information.
Webcam
Meteo