A Security deposit of 350€ will be taken for each apartment by credit card.  Deposit will be refunded after the guests stay once the apartment has been thoroughly checked for damage. 

Departure/Arrival Times: 7am to 10am and 3pm to 8pm.  Arrivals after 8pm on Saturdays will have their keys left at the Tourist Information Office (open until 4am) in an envelope marked with their name (ID Required for collection) with a detailed map of and instructions on how to get to the apartment.  Mid week late arrivals will need to be organized prior to their departure and will incur an additional charge to the guest.

After bookings are made and confirmed, it is requested that all guests register on my website.  Here they can also download arrival instructions.  This process allows me to obtain all their relevant information i.e. arrival times, contact numbers, linen requirements etc.

It is also requested that you keep me up to date with upcoming bookings throughout the season.  If you could please let me know dates, contact names and email addresses for all bookings at least two weeks in advance that would be great.  This helps me massively with my planning and staff requirements and is also necessary in case I haven’t heard from a booking contact, then I can email them myself.

If guests are arriving by bus, I have a luxury 8 seater minivan to transport the guests to their apartment from the bus stop if necessary. 

On arrival, guests will be presented with a map of the station, piste map, vouchers for discounted ski hire, passes and lessons, restaurant recommendations/discounts, extra activities available as well as any other relevant information dependant on the guest’s age and family situation.  Guests will also receive a receipt for their deposit monies as well as a business card with their departure date and time written to avoid any confusion.